Bates Warranty Policy

We build reels tough because we know you fish hard - and we back them up accordingly.

CNC Milled Reels – 3-Year, No B.S. Warranty

Our premium CNC Milled reels come with our flagship “3-Year, No B.S. Warranty.” We’re serious about standing behind the gear that serious anglers trust. If anything goes wrong with your CNC Milled reel within the first three years of ownership, we’ve got your back. In the rare case we can’t repair it, we’ll replace it - no hassle, no nonsense. Most issues are handled well before then, but please allow us up to 30 days for repairs or replacements so we can get you back on the water with the best possible result.

EDC Model Reels – 1-Year Warranty

Our EDC (Every Day Carry) reels are built for reliability and value, and they’re covered by a solid 1-Year Warranty. If any manufacturing defect appears within the first year of ownership, we’ll repair or replace it promptly so your everyday fishing stays uninterrupted.

We don’t take ourselves too seriously, but we take your fishing - and your trust - very seriously. Cast with confidence knowing we stand behind every reel we make.

Fly Reels - Lifetime Mechanical Warranty

Fly Reels – Lifetime mechanical warranty no questions asked period! We will cover shipping of replacement product. We cover all mechanical moving parts on the reel form manufacture defects or rust. We do not cover reels that have been ran over, thrown after losing a fish lost or stolen. Cosmetic scratches or dents caused by you do not fall under the mechanical warranty.

Fly Rods - Lifetime Workmanship Warranty

Lifetime Workmanship warranty on all Fishing Rods – If your rod has a manufacturing flaw we will replace it free of charge, you will only need to take care of shipping. Broken rods or broken guides do not follow under the workmanship warranty. Customer will be responsible for shipping to and from our facility.

To put forward a warranty claim please contact us here